1. Shipping Policy

    1. Order Processing:

      • All orders are processed within 1-2 business days (excluding weekends and holidays).
      • You will receive a confirmation email with tracking details once your order has been dispatched.

    2. Delivery Times:

      • Standard delivery takes 3-7 business days, depending on your location.
      • Expedited shipping options are available at checkout for faster delivery.

    3. Shipping Charges:

      • Shipping charges are calculated based on the order weight and destination and will be displayed at checkout.
      • Free shipping may be available for orders exceeding a certain value, as specified on our website.

    4. International Shipping:

      • We deliver worldwide. However, customs duties, taxes, or additional charges may apply and are the responsibility of the customer.

    5. Shipping Issues:

      • If your package is lost or damaged during shipping, please contact our support team immediately.

    Return Policy

    1. Eligibility for Returns:

      • Items can be returned within 7 days of receipt, provided they are unused, unopened, and in their original packaging.
      • Customized or personalized perfumes are not eligible for returns.

    2. Return Process:

      • To initiate a return, contact our support team with your order details and reason for the return.
      • Approved returns must be shipped to the address provided by our team.

    3. Refunds:

      • Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.
      • Shipping fees are non-refundable unless the return is due to an error on our part.

    4. Exchanges:

      • Exchanges are allowed for the same product or another product of equal value, subject to availability.

    5. Return Shipping Costs:

      • The customer is responsible for return shipping costs unless the return is due to a defective or incorrect product.

    For any shipping or return inquiries, please contact us at:
    Email: support@houseoflattafa.com
    Phone: [Insert Phone Number]

    We are committed to providing a seamless shopping experience and are here to assist you with any concerns.